Went in at lunchtime to try their much advertised 'paint matching' service- no luck. The saleswoman repeatedly shrugged and said there was nothing she could do to help, as I'd brought in the wrong type of picture! Very poor customer service and dismissive attitude - apparently the paint matching service only works if you bring in a sample of a wall you're trying to copy, so a brick rather than a photo. Not very practical.
Well stocked shop at reasonable prices otherwise, but indifferent attitude of staff really puts off members of the public.