I went to Paddington's Sloe in a morning prior to catching a train.
I thought that as there was quite some time before the train was to
leave, I'd have time to get an English breakfast that I didn't have
time to get at the hotel (in Dover, but that's another story). There
were a small number of customers in the outside mezzanine, but the
interior was almost empty, so I thought that a relaxing, hassle-free
breakfast was to be had before embarking.
I got the orange juice with me from the bar and went to the table.
The breakfast was served after some delay by a young man who didn't seem
to have been coached too much on even elementary table serving manners,
just silently offloading the tray and retreating to the kitchen.
Next I noticed that although I had clearly stated that I wanted a tea
as well as the orange juice, it was not included and hadn't been charged.
I went to the bar to order it again and pay for it. I waited and waited
for the tea to be served, but the two people at the tiller seemed to
have hands full with the few arriving customers. As time was now
starting to get short, I had stated to eat alarmingly fast and finally
went rather ****ed off to ask the young woman at the tiller about my tea.
It was ready, but neither had bothered to either carry the tray with the
pot and the cup to my table or at least give a shout about it being
ready. By now, the breakfast had turned into a rather annoying affair
contrary to my relaxed expectations. I ate as much as I could before
I had to leave for the train, but the tea drinking (too) turned out to be
more of a hurried slurping exercise rather than a no-hassle morning
With business being rather slow, with only a few customers, the sloppiness
was unforgivable as they had left out the tea themselves in the first
place, especially given the steep price of the items. It may have been an
"off-day" for all the personnel there, but I know how to vote with my fe