Harlequin Glass & Mirrors

Got a quote from the manager and added extra for taking a wardrobe door up and done the stairs of my flat. But I still agreed as I needed the glass fixed. Took months to get back to us and after 4 months had to go to the shop and ask what is happening... He says he's been too busy and dont really want to do the job...... Rude!! Still asked him as I really needed it done and said he would ring me..... Still didn't and then I went back to the shop 3 months later and said that price has gone up because my first request was now a year ago..... And he was soooooo rude and so unprofessional and even had a excuse of he's been ringing....on the original receipt it had the right number and on some scruffy bit of paper had the wrong number. He shouted at me a woman on her own and said its £200 no less.... Didn't take no responsibility for his unprofessional behaviour and didn't take I to account how patient I was in waiting for his service.