I have been going to Barnabys on and off since i was a child and there has always been a reason why its on and off. Sometimes you go and get treated amazingly and other times...well lets just say if the stylist is in a bad mood your hair will know about it.
Recently i tried a new stylist and the first time i went i got the best haircut i think i have ever had. He was in a great mood and we made all these plans to colour my hair for my birthday the following week. I went back and was faced with an uninterested stylist who ignored me the whole time i was there and left me with a junior to colour my hair (she was fantastic by the way) but he still charged me full price.
I thought maybe this was a one off and went back for another haircut. He left me sitting there for over an hour and butchered my hair...i was so upset and still am as i was growing it and now it looks a mess.