Rockport

When a heel fell off my shoe, I returned them to the shop and the manageress searched for a replacement and swapped them without fuss.
They are the comfiest, most stylish work shoes I've ever worn, and the service provided was very impressive

I have called at the store but only after having spoken with the very helpful store manager and staff. I purchased one pair over the telephone, and when I visited they did not have in stick a pair of boots I wanted. The store manager told me should would telephone me when the stock arrived, which she did. I also purchased this pair over the telephone. The Manager and staff cannot be too helpful - a great advertisement for a great product.