Didn't do a very good job in my flat, on the phone all the time and very rude. Had to "shoot off" twice after having a heated discussion on his mobile. Would NEVER use this company again, i think it is a joke, and i would NEVER recommend to anyone.
This comment has an official response:Dear Nicola B,
I am appalled to hear that you received such poor service, absolutely not acceptable in our business. I would be really keen to discuss this with you. We pride ourselves in delivering the best customer service experience. I am very keen to identify which one of our employees delivered such poor service and acted in such an inappropriate way so that I can address any training needs.
I presume the cleaning we did for you was not in Watford as we do not cover that area.
I look forward to hearing from you,
The English Cleaning Co Ltd
Tel: 020 8960 0000
From: Asad Khan
Position: General Manager