My 20 year old daughter recently tried calling the Job Centre in Ealing, but could not get through. So she went to the Job Centre in person and found the staff very unhelpful. They just advised her to have a look at their website.
This sort of attitude just encourages young people to claim JSA, which is not what my daughter wants. She wants a job!! Come on Ealing Job Centre!! Be a bit more helpful and start encouraging the youth of Ealing to get jobs, because that is what they want, not useless websites or telephone lines that no one answers.