This place has been seriously neglected with regards to staffing. I suspect there is only one person holding the fort and just does not have time to answer the phone! I have tried calling numerous times.....for days on end.....no answer I actually went along on Saturday also and after a mammouth trek down the Regis road, I arrived to a scribbled out notice on the door to say they were closed due to staffing issues. WHAT.A.PALARVA.
Avoid at ALL costs, especially if you work because the opening hours are limited to 1pm (but it is open from 7.30-am if you can get there before rushing to work). A plus is that if you can eventually get through (like I did today), you can get them to redeliver it to another nw5 address or, to the local post office in Kentish Town which is great because the opening hours are much beter! When I finally got though, the guy was generally polite and helpful though. Resist from giving the staff aggro because it is not thier fault!......remember who is at the top....the people to blame! Roayl mail, get it together!
Name: jemma findlay
Location: north london