Patisserie Valerie

Terrible experience!When my friends and I went in, we had to sit upstairs because it was very busy. We understood that it may take some time to get our orders taken but after waiting for 20 minutes, I had to go look for the waitresses myself. Not impressed to find them gossiping behind the counter.
Our order, which was cheesecake, a strawberry tart and a hot chocolate, came promptly enough but the hot chocolate was dreadful despite costing £2.80. It was tasteless as the chocolate which was all stuck to the bottom and much of it was spilling down the sides.

Having read the review by Evoula I felt compelled to write another! I've been going to the Old Compton Street Patisserie Valerie for many years and have always loved the charm and warmth of the place. I've never had cause to complain about any of their fare – always delicious! I had a sandwich in the Victoria branch recently which was excellent. It arrived slightly late as I'd asked for an extra filling, so the waitress offered cake and coffee as compensation for my few minutes delay (which I declined due to diet!). But it was so generous of her!

Hello. Yesterday 11/04/2011 I went to Paticerie Valerie with a friend for a cup of tea and a cake. I was very dissapointed and felt sorry for my friend that wanted to take me out for a a nice treat and sadly I did not like it at all. I had an organic chamomile tea and a chocolate muse and my friend had a normal tea and a cheececake. Can I ask how long they are allowed to display food on the window? The cakes were very old and my tea was way too bitter. Chamomile is not suppose to taste like that. I could not find any excuse for such a place like Paticerie Valerie. Is one of the oldest in the town and I am sure they would not making Madame Valerie proud at all. It was terrible chocolate mouse and I bet that the cheececake was dated as well, because neither me or my friend finished what we were eating. On the positive side the service was very good.