Easy P C
14 St. Georges Walk
East Croydon
Croydon
CR0 1YG
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User Reviews
from South Norwood
Sep 13, 2014
from Croydon
May 22, 2014
Mar 12, 2014
from Croydon
Feb 28, 2014
from Croydon
Feb 19, 2014
from East Croydon
Oct 13, 2013
from Croydon
Sep 10, 2013
from Addiscombe
Jul 27, 2013
from Selsdon
Jul 12, 2013
Easy PC where very helpful, the repair was done in good time and was of high quality.
Should I need a repair in the future Easy PC shall be my first call.
from Waddon
Jun 28, 2013
First impression was the excellent customer service I experienced. The manager explained in detail all I needed to know. As the costs were very competitive, I decided to proceed
and hoped for the best. I got my laptop back
within a week and it is working in tip top condition. I am very satisfied with the quality
of service and work done.
Jun 27, 2013
Dec 5, 2012
Dec 5, 2011
they would call me when it was ready. I phoned them Friday to get a progress update, and spoke to the original guy. He said that I was unfortunate, and that it was just bad luck and he would do me a deal for £24.99 to get it fixed again. I told him there was no way that was likely, and that he had said to me I would have no further problems with it. He basically called me a liar and said he had no time to speak to me. I pointed out that if he had said to me the £49.99 would not necessarily fix the problem, I would have got a new Xbox and not used them. He also said I was lying about what the other lady said too. Apparently they only guarantee work for 2 months! Avoid this s
easy PC is not always strict about guarantee times and of course the customer is right his repair should last longer than 4 months. The difficulty with this gentleman in question was that he was very rude and abusive from the very start causing communications to instantly breakdown making it impossible to help him, which is was disappointing to us because I’m sure we could have resolved the matter quickly and simply.
Also from the review he had it repaired somewhere else which was not mentioned when I asked him at the time of booking in. When a red ring of death repair is done for a second time the procedure must be more thorough, had he told us we would have performed a deeper repair.
With regard to a young person working in the store, easy PC at times assists Croydon Council with two week work experience for 14 year olds
We are now considering extending the guarantee for red ring of death (RROD) on the Xbox 360
Jun 11, 2012
Sep 9, 2011
Aug 17, 2011
Now let’s work this one out, I take it in with broken screen, two days later it goes blank, a week after collection (3 week wait remember) the screen is loose. Now, really wouldn’t any reputable company take it in without charge? If you have anything you need fixing DO NOT USE THESE PEOPLE. Use a reputable dealer, at least there is some kind of warranty; their workmanship, after-care, general attitude and business sense is really really bad.