Computer Genius

Didn’t even want to give 1 star. Bought a laptop during lockdown, wasn’t advised at the time of purchase that it was an import so keys are different to uk keyboard. My daughter was not able to use it, due to her dyslexia she got confused. Due to lockdown couldn’t take it back as the shop was shut, when they showed as open we turned up to the shop and it was closed, calls and emails ignored, if a call was answered he was always out of London or not opening up that day and now claims it’s a new owner. Avoid buying from here as they will find ways to not change/refund/repair unless it’s is beneficial to them. Poor after sales service.