Naina's Hair & Beauty

Yesterday i was visiting salon with my 8 month baby and there are two ladies sitting here they can’t help me to open door for my baby and they can’t speak happily welcomed one woman are very rude i am sure that is fully unprofessional so i requested to salon owner please improve your services.

WORST EXPERIENCE! WORST BEAUTY SHOP IN NORTH LONDON!
if i can give zero ratings, i would!
i went to this hair dressers about 3 years ago to do eyebrows which they are alright at. i did a pedicure and left the salon with a cuts on my cuticle due to the force used and lack of experience. i thought this was a one of and just never returned. 3 years on, i thought to go there to do a pedicure again as i was local to the area. A big mistake!

the steps in doing the pedicure, i arrived, sat down on a chair then she brought a bowl with water inside for my feet.
she took [paper towels], sat in front of me and without once soaking my feet in warm water, she just started removing the nail polish and working on the cuticle straight away with extreme force to the point where i was screaming in pain. this is assault. meanwhile my other foot was not soaking in water.
she then took a foot grater and started scrubbing with force the dead skin on my foot. this was extremely painful.i get a pedicure every 2 weeks in my area and never had i experienced pain and discomfort. normally a relaxing process. not at naina's
once this painful process was done, she massaged my foot with foot scrub, and finally left my sore and bruised foot to soak while she repeated the same painful process to the other foot. while my feet was soaking, to my horror! in the corner of my eyes emerges a mouse! i was horrified! they pretended like it came from outside. after soacking for 3 minutes, she wiped my foot with hard paper towels, creamed it and asked now what colour would you like.
i was extremely shocked as no dead skin was removed in that horrid proceess, this pedicure took about 15mins, after cutting off all my toe nails to the core, though i said i dont want them cut, and bruising my foot.
i asked her to remove it properly as i wasnt happy, she said if she uses the long blade tool (which my own nail tech uses forthnightly) there would be blood that comes out, which just showed they have no experience.
i paid £5 as i was extremely annoyed all my toenails were cut off, and foot sore.

i went to a chinese nail tech after to do my pedicure and they were even shocked how low my nails had been cut off and how sore my foot was.

if you love yourself DO NOT ENTER naina's beauty. its a horrific aggressive and vile environment. they should be shut down.