Abetta Cars

Minicab at 2, High Barnet Underground Station, Barnet Hill
Abetta Cars image

6 / 10 from 2 reviews
High Barnet Underground Station
Barnet Hill
020 8445 1111
Nearest Station
High Barnet
0.09 miles

Useful Tips from AIL Users

Pre book as they are normally busy

Raj, Barnet

User Reviews

from Barnet

Aug 4, 2023

Atrocious! Months ago, I helped a friend book an airport pick-up once, providing my friend's number as the contact number. Despite the fact that I never provided my number I received a booking confirmation text. I called Abetta to let them know that it is my friend who needs to receive the confirmation information and I re-iterated my friend's number. The male Abetta staff said the confirmation had gone to my friend's number and not mine - despite me looking at the relevant text on my phone!!! I thought how odd, and hoped this was the end of it. However, despite never contacting Abetta again since, I have been receiving a few, erratic confirmation texts from Abetta to which each I texted STOP! This offensive situation escalated early last Saturday morning when Abetta called (!) me to discuss a booking!?? I again told them that I had nothing to do them, that I had not made any bookings with them ever! The male Abetta staff he would look into this. But this morning I received yet another booking confirmation text, to which texted STOP. This is now unacceptably intrusive. I hence called Abetta to tell them to stop this harassment once and for all, but the female staff was extremely unfriendly, und unwilling/unable to even hear me out. She talked over me in an angry voice insisting that I booked cars with them!!! She was hell-bound to accuse me and unable to even consider for a moment that - given my experience - Abetta's system is flawed. I insisted the harassment be stopped, but she said 'EXCUSE ME a booking was made using your number...' Abetta's system is obviously flawed. Fix your system. Train your staff. STOP the harassment.
from Barnet

Dec 28, 2017

Staff were very nice, cab came within 5 minutes, cab was clean and driver was very polite. Will be using Abetta again.
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