Mahir

RUDE CUSTOMER SERVICE

Hi there, this is a review for the Indian fashion shop called Mahir.

I bought a pair of lengha dress that fell apart in a few weeks. The stitching fell and was loose after such a short time maybe 2 weeks, this was after i wore it 3 times!!! I went to the shop in Green Street and talked to a Manager called Mr Kamal and explained to him that i onlyu wore this dress 3 times and the stitching came apart. He started arguing with me in front of other customers and was VERY aggressive and rude to me.

The customer service i received from Mr Kamal was very bad. I explained that that this was a faulty product and by BRITISH LAW i should get a refund, he said his policy is not to give a cash refund, but a credit note. The shop is breaking the law and REFUSES to admit it. I must say i was upset and angry at the treatment i received and would advise all customers to ask about the refund policy of Mahir Green Street.

Really poor quality products and especially poor policies on returns.

You can't return anything bought from a store for a cash refund, Not worth the price

Tina Patel