The branch at The Mall, Edmonton Green really has to give some thought to staffing levels at the service points and queue length. This morning at 11:25, there was a queue of 22 customers and two tills were active. Often, as the queue grows, staff remove themselves from the tills.
I no longer use the Post Office for anything. after the organisation closed my local PO. However, I have to take parcels for my wife to the Edmonton Green branch about six times a year, fully knowing that there will be around a half hour wait, unfortunately often coupled with disinterested service.
Post Office Ltd offer a comprehensive range of products and services throughout their huge network of post offices.