Wards Antique Fireplaces

Sorry but have to agree with the previous reviewer-the shop front looks great but customer service is not their strong point-avoid this establishment

I wouldn't normally review a business with poor levels of service but wish to on this occasion. After an initial welcome and good service from a young chap, the owner became irate and stressed once I asked a few questions and queried his dates/contractors etc-perhaps he was having a bad day but he continued in this manner on a number of occasions. My advice would be the owner should manage the business side only and allow his colleagues and workers to greet/deal with the public and be front of house. I hope this is constructive for the proprietor as only wish for him to improve.